For enquiries please contact the Academy, using the details below.
Kings Oak Academy
Bristol, BS15 4JT
Middle and Upper School – 01179 927127
Lower School – 01179 927129
Principal – Katherine Ogden
Head of Lower School – Maria Cerepanova
Head of Middle School – Emma Watts
Head of Upper School – Andy Marshall-Aherne
Designated Safeguarding Lead – Adele Rice
Deputy Safeguarding Leads – Nicky Baker and Zoe Side
E Safety Lead – Adele Rice
Designated Safeguarding Councillor – Liz Gregory
SENCO – Lou Roscoe
Chair of Academy Council – Diane Owen
Department email addresses
Art – [email protected]
Computer Science – [email protected]
Child Development – [email protected]
Drama – [email protected]
Design and Technology – [email protected]
English – [email protected]
Enterprise (Business) – [email protected]
Food Technology – [email protected]
French – [email protected]
Geography – [email protected]
History – [email protected]
Health and Social Care – [email protected]
Health and Wellbeing – [email protected]
Maths – [email protected]
Music – [email protected]
RS – [email protected]
Science – [email protected]
Sport – [email protected]
How to raise a concern or make a complaint
King’s Oak Academy is committed to listening to you and working with you to resolve any concerns or complaints you may have about the academy.
In the first instance, please talk to your child’s tutor if you have any concerns. They will be able to make sure they understand your concern in order to resolve it informally as soon as possible to avoid the need for you to make a formal complaint.
However, if the matter has not been resolved you may raise it formally. To do this your complaint should be put in writing. If you would like help to do this, please talk to your academy reception staff, or administration team who will make arrangements for someone to get in touch with you to give you any help you need to create a written summary of your concerns.
King’s Oak Academy will then review and/or investigate your complaint and this will include talking to you about it in further detail to find out what you would like to happen in order to resolve it.
You will receive a letter detailing the decision and what you should do if you are still not happy with it. If you need help reading the letter, or any communication from the academy, please speak to a member of the reception staff.
To read the full Complaints Policy, please click here or request a printed copy from reception staff.