Enquiries

For enquiries please contact the Academy, using the details below.

Kings Oak Academy
Brook Road
Kingswood
Bristol, BS15 4JT

Secondary

Tel: 01179 927 127
Email: [email protected]

Primary Phase

Tel: 01179 927 129
Email: [email protected]

Absence

Dedicated Secondary absence line: 01179 927 111 between 08:30 and 09:30 am
Primary absence line: 01179 927 129 before 09:15

Key Contacts

Principal – Katherine Ogden
Head of Primary Phase – Jo Thorn

Designated Safeguarding Lead – Adele Rice
Deputy Safeguarding Leads – Heads of House
Primary Deputy Safeguarding Lead – Jo Thorn
E Safety Lead – Adele Rice
Designated Safeguarding Councillor – Liz Gregory

SENCO – Rob Chomnicki
Deputy SENCO – Nicky Younger

Chair of Academy Council – Diane Owen

Department email addresses

Art – [email protected]
Computer Science – [email protected]
Child Development – [email protected]
Drama – [email protected]
Design and Technology – [email protected]
English – [email protected]
Enterprise (Business) – [email protected]
Food Technology – [email protected]
French – [email protected]
Geography – [email protected]
History – [email protected]
Health and Social Care – [email protected]
Health and Wellbeing – [email protected]
Maths – [email protected]
Music – [email protected]
RS – [email protected]
Science – [email protected]
Sport – [email protected]
Heads of House (Pastoral support) – [email protected]

Complaints

How to raise a concern or make a complaint

King’s Oak Academy is committed to listening to you and working with you to resolve any concerns or complaints you may have about the academy.

In the first instance, please talk to your child’s tutor if you have any concerns. They will be able to make sure they understand your concern in order to resolve it informally as soon as possible to avoid the need for you to make a formal complaint.

However, if the matter has not been resolved you may raise it formally.  To do this your complaint should be put in writing. If you would like help to do this, please talk to your academy reception staff, or administration team who will make arrangements for someone to get in touch with you to give you any help you need to create a written summary of your concerns.

King’s Oak Academy will then review and/or investigate your complaint and this will include talking to you about it in further detail to find out what you would like to happen in order to resolve it.

You will receive a letter detailing the decision and what you should do if you are still not happy with it.  If you need help reading the letter, or any communication from the academy, please speak to a member of the reception staff.

To read the full Complaints Policy, please click here or request a printed copy from reception staff.