Enquiries

For enquiries please contact the Academy, using the details below.

Kings Oak Academy
Brook Road
Kingswood
Bristol, BS15 4JT

Please note that the offices are open term time only

Upper School: Year 9 – Year 11

Email: [email protected]

Telephone: 01179 927 127

Office Opening Hours: 8am – 4pm

Middle School: Year 5 – Year 8

Email: [email protected]
Telephone: 01179 927 128
*Office Opening Hours: 8.30am – 9.20am & 2.40pm – 3.20pm

*Outside of these hours the middle school office can be contact be via telephone and email as shown above.

Lower School: Reception – Year 4

Email: [email protected]
Telephone: 01179 927 129
Office Opening Hours: 8am – 4pm

Absence

Middle and Upper School – 01179 927127

Lower School – 01179 927129

Key Contacts

Principal – Katherine Ogden
Head of Lower School –Ellen Montgomery
Head of Middle School – Emma Watts
Head of Upper School – Ellie Doyle

Designated Safeguarding Lead – Sarah Holtby (interim)
Deputy Safeguarding Leads – Zoe Side
Designated Safeguarding Councillor – Liz Gregory

SENCO – Lou Roscoe

Chair of Academy Council – Diane Owen

Department email addresses

Art – [email protected]
Computer Science – [email protected]
Child Development – [email protected]
Drama – [email protected]
Design and Technology – [email protected]
English – [email protected]
Enterprise (Business) – [email protected]
Food Technology – [email protected]
French – [email protected]
Geography – [email protected]
History – [email protected]
Health and Social Care – [email protected]
Health and Wellbeing – [email protected]
Maths – [email protected]
Music – [email protected]
RS – [email protected]
Science – [email protected]
Sport – [email protected]

Complaints

How to raise a concern or make a complaint

King’s Oak Academy is committed to listening to you and working with you to resolve any concerns or complaints you may have about the academy.

In the first instance, please talk to your child’s tutor if you have any concerns. They will be able to make sure they understand your concern in order to resolve it informally as soon as possible to avoid the need for you to make a formal complaint.

However, if the matter has not been resolved you may raise it formally.  To do this your complaint should be put in writing. If you would like help to do this, please talk to your academy reception staff, or administration team who will make arrangements for someone to get in touch with you to give you any help you need to create a written summary of your concerns.

King’s Oak Academy will then review and/or investigate your complaint and this will include talking to you about it in further detail to find out what you would like to happen in order to resolve it.

You will receive a letter detailing the decision and what you should do if you are still not happy with it.  If you need help reading the letter, or any communication from the academy, please speak to a member of the reception staff.

To read the full Complaints Policy, please click here or request a printed copy from reception staff.